As a growing company, cap-hpi went from 70 employees to over 250 in under 8 months. This brought a number of challenges around how teams collaborated and shared information internally.
Senior management wanted to drive improvements in internal communication, sales enablement and staff training. Crucially, they wanted their business teams to have access to a high quality environment whether they were working on a desktop in the office or on their mobile phone on the go.
Our design team started by analysing cap-hpi's requirements. From this we were able to create a look and feel for the solution that worked in harmony with the existing brand guidelines.
With Calls9 Knowledge Plus, cap-hpi were quickly up and running with a web app and a companion native app.
Teams can access libraries of key documents and company policies, create compliance regimes for new starters, and access a directory of all employees across the business.
Senior management have on demand access to analytics so they can monitor usage and activity within the Portal.
The introduction of our digital solution, Calls9 Knowledge Plus, has had a significant impact on the business and is now facilitating better communication, easy access to key documents and files, and is driving sales enablement.