AI Fast Lane | Calls9 AI Agency Services

AI Fast Lane Modules

Audit your existing AI capabilities

If you are already using AI within your business, our audit will help you get a clear view of your current AI activity, existing tech stack and potential growth areas, which can be essential for creating an effective GenAI strategy.

By interviewing key stakeholders and mapping your tech stack and AI activity, we aim to gather essential insights. This information will feed into a detailed document covering your current AI usage, the tech configuration, potential concerns from your stakeholders, areas for improvement, and the aspects of your business that will benefit most from GenAI.

Create your generative AI strategy

The AI Strategy will guide your AI development journey, ensuring that every decision is aligned with your organisational goals and values. We will help you create an industry-leading strategy taking into account:

How we embed your brand values into an AI solution
Ethics and safety considerations relevant to your industry
How we deliver a joined-up approach across your organisation
Helping you build a defensible 'AI moat'
Helping you securely use private data in AI systems
Ensuring you remain vendor and platform independent
Delivering a simple user experience for your customers and your team

Identify generative AI use cases

Using the insights from the Audit and your AI strategy we will identify the most impactful and relevant GenAI use cases for your needs.

Some examples of Generative AI uses cases include:

Providing personalised experiences
Automating content generation
Building custom Q&A systems on private data
Asking questions of your data in natural language
Streamlining repetitive tasks
Building AI agents to carry out tasks for you

Our process does not stop at identification. We also evaluate the feasibility and potential ROI of each use case, providing you with a well-rounded view of how AI can give you a strategic advantage.

Build and deploy generative AI solutions

Our team of experts will turn your use cases into cutting-edge Generative AI solutions using platforms such as OpenAI (GPT3.5/GPT4), Midjourney, DALL-E, and Stable Diffusion.

Our consultants, designers and developers will support this process as necessary. They can either build new Generative AI powered digital solutions or integrate Generative AI into your existing digital solutions (e.g. your intranet or internal communications platform).

Our end-to-end approach ensures we deploy GenAI solutions tailored to your needs. We develop, configure, and train generative AI models using advanced techniques, followed by rigorous validation, testing and security audits.

Gain a generative AI-enabled workforce

Do you struggle with fragmented approaches to generative AI? Do you experience inefficiencies, increased security risks, and missed opportunities because of the ways your workforce use GenAI within your organisation? You are not alone! Several organisations have approached us to help them create a generative-AI enabled workforce. Joining the AI Fast Lane programme means that you gain access to expert AI training designed to ensure your team can safely and efficiently leverage generative AI tools. From enhancing the accuracy of GenAI outputs to recognising potential risks, we provide a unified, company-wide strategy, including:

Personalised GenAI playbooks and training material
Group workshops
One-to-one sessions
GenAI safety guides

Your workforce will be equipped to integrate generative AI securely, avoiding silos and ensuring a cohesive approach that drives your business forward.

Testing and continuous improvement

Our team will ensure your AI solutions are finely-tuned, up-to-date, and performing at their best. We thoroughly test your AI models, analysing their accuracy, efficiency, and adaptability.

We pinpoint and promptly address areas for improvement — from fine-tuning models to updating core reference material.

We ensure your AI solutions are always ready to drive your business forward, adapting and improving alongside you.

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Don't just take our word for it.

See our work

The AI Fast Lane programme was excellent. The team quickly got to grips with the nuance and complexity of our business. Their insights have shaped our view of where our industry is going and how we need to adapt to meet the changing needs of our clients. This programme has massively accelerated our work and broadened our horizons of what we thought was possible with generative AI.

Thomas Joy

Consultant

I don’t think that I have ever come away from a meeting with the Calls9 team where I have not felt excited to have learned about another new technology or innovation. This was quite a challenge to have set, and Calls9 delivered a tool that is a 'game-changer'. I cannot wait to see the product develop and ultimately help solve real-world problems.

Patrick Grant

Senior Lecturer & Project Director for LegalTech & Innovation

The AI Fast Lane programme with Calls9 gave our member firms a much clearer understanding of what Generative AI really is and how it will meaningfully impact both their business and the future of legal services.

Andy McDonnell

Director, Innovation and Legal Tech

Top generative AI use cases

Turn your knowledge and expertise into unique GenAI experiences

Productise your intelligence with Generative AI. Imagine if you could turn your internal know-how and expertise into employee facing solutions that enhance training and productivity, or customer-facing solutions that drive revenue and improved customer satisfaction.

Process automation with generative AI

Generative AI isn't just about automating tasks—it's about transforming the way businesses operate. By understanding the intent behind each step in a workflow, it can seamlessly automate complex, multi-step processes. Imagine your HR department effortlessly managing the entire employee onboarding process—from sending personalised welcome messages to scheduling meetings and setting up accounts—all without lifting a finger. GenAI doesn't just execute tasks; it understands, decides, and acts, enabling organisations to scale with precision, minimise errors, and unlock new levels of efficiency.

Secure knowledge management with GenAI

The convenience of tools like ChatGPT often tempts employees to seek quick answers at the cost of data security. This practice can expose sensitive information, leading to significant risks, especially when dealing with proprietary or confidential data.
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By implementing a secure, internal knowledge management system powered by generative AI, organisations can empower their teams to access and query vast amounts of data safely and efficiently. This ensures that employees receive precise and relevant information without compromising security. Imagine a law firm where legal professionals can effortlessly query specific cases in natural language, receiving accurate insights swiftly while ensuring that client data remains confidential and compliant with privacy regulations.

GenAI Agents for enhanced customer experiences

Imagine customer interactions that feel personal, intuitive, and seamless—every time. Generative AI Agents can understand your customers' intent, history, and even sentiment, delivering tailored recommendations and empathetic support. Available 24/7, these AI agents resolve issues in record time, smoothly escalating complex cases to human experts when needed. Elevate your customer service with fast, friendly, and knowledgeable assistance that turns every interaction into a delightful experience.

GenAI-powered employee learning and training

Generative AI can transform employee training into a personalised, dynamic experience. By analysing each individual's role, skills, and learning preferences, AI crafts tailored courses, curates essential resources, and even generates interactive content. Picture a healthcare organisation where nurses engage in AI-generated patient scenarios, receiving real-time feedback and honing their skills in a safe, controlled environment. GenAI ensures your team accesses the knowledge they need, precisely when they need it, paving the way for success with efficiency and confidence.

Personalised GenAI-powered advice and recommendations

Deliver bespoke advice and recommendations perfectly tuned to each user's unique needs. By diving deep into individual contexts, preferences, and goals, GenAI crafts personalised advice and recommendations. Imagine a financial services firm offering tailored investment strategies based on a client's risk tolerance and aspirations or a retailer suggesting products that feel like they were handpicked for each customer.

Harnessing GenAI for personalised guidance elevates user engagement, fosters loyalty, and drives satisfaction.

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FAQs

What is generative AI, and how can it benefit my business?

Generative AI (GenAI) is a type of AI that creates new content, such as text, images, videos, or audio, based on vast datasets and advanced algorithms.

Benefits for businesses:

Productivity & Efficiency: Automates repetitive tasks, allowing teams to focus on higher-value activities.
Cost Savings: Reduces labour costs by automating tasks that would otherwise require human intervention.
Risk Mitigation: Predicts and models scenarios to help businesses identify and manage potential risks.
Enhanced Customer Experience: Delivers personalised interactions, improving customer satisfaction and loyalty.
Competitive Advantage: Enables innovation, offering unique products and services that differentiate businesses.
Scalability: Allows for rapid scaling of operations without a proportional increase in resources.
Improved Business Intelligence: Provides data-driven insights in natural language, enhancing decision-making.
New Business Models: Facilitates customised, on-demand products and services, opening new revenue streams.

What are the risks associated with using generative AI in business?

GenAI has the potential to transform businesses by automating tasks and enabling new digital services. However, as organisations integrate GenAI, they encounter challenges, the most important being:

Inaccuracies in AI outputs: GenAI can produce content that appears accurate but may contain errors or misleading information. This is particularly problematic when AI is used for decision-making or customer interactions, where accuracy is critical.
Intellectual property concerns: GenAI often generates content based on existing data, which can raise concerns about intellectual property rights. There is a risk of inadvertently infringing on copyrights or producing derivative works without proper attribution.
Cybersecurity threats: Integrating GenAI systems can expose businesses to new cybersecurity risks. These include vulnerabilities in AI models that attackers can exploit, as well as potential breaches of sensitive data used in AI training.
Regulatory compliance issues: As the use of GenAI expands, regulatory scrutiny is increasing, particularly around data privacy, algorithmic transparency, and ethical AI use. Businesses must stay informed about evolving regulations and ensure that their AI practices comply with local and international laws. Non-compliance could result in legal penalties and damage to reputation.
Explainability and fairness concerns: GenAI models are often complex and can be difficult to interpret, leading to challenges in explaining AI-driven decisions to stakeholders. Additionally, there are concerns about fairness and bias in AI outputs, which can result in discriminatory practices if not properly managed.
Rising implementation costs: The costs associated with deploying and maintaining GenAI systems can sometimes be high. This includes the initial investment in technology and ongoing expenses related to data management, model training, and scaling AI solutions.

Do you face any of these challenges? We are happy to help, feel free to book a free consultation call with our AI experts.

How can AI Fast Lane help me implement GenAI solutions and mitigate risks?

Expert Guidance and Strategy Development
‍AI Fast Lane provides access to top-tier AI experts who guide you through every stage of your generative AI journey. Whether you're just starting or have a specific GenAI use case in mind, we help you explore opportunities, audit existing capabilities, and develop a tailored GenAI strategy. We prioritise and implement the most relevant, cost-effective use cases that align with your business objectives.

‍Up-skilling for a GenAI-Enabled Workforce
‍Success with GenAI isn't just about technology—it's about people. We focus on upskilling your team to ensure they can adopt, use, and even sell your GenAI solutions effectively. Our training programs create a workforce that's confident in leveraging generative AI safely and efficiently.

‍Ensuring Accuracy with Secure, Ethical AI
‍Accuracy is critical in AI implementation, and we address this head-on. AI Fast Lane trains your GenAI models using secure, proprietary data, ensuring high-quality and unbiased outputs. Unlike generic public AI tools, our tailored solutions deliver precise, reliable results that meet your business needs.

‍Innovative and Profitable Solutions
‍As generative AI specialists, we understand both the technology and the commercial landscape. Our team develops innovative, practical, and profitable GenAI solutions that drive tangible business results.

‍Privacy, Safety, and Regulatory Compliance
‍Data protection and ethical AI practices are at the core of our approach. AI Fast Lane ensures all GenAI solutions comply with strict regulatory standards, safeguarding your business and customer data while promoting responsible AI usage.

Can I customise my AI Fast Lane experience by selecting specific modules?

Absolutely! AI Fast Lane is a modular programme allowing you to choose services that align with your business goals. Whether you need help with strategy, development, or deployment, we can tailor the program to meet your needs. Whether you need a robust GenAI strategy, up-skilling your workforce or building generative AI solutions, we are here to help.

Book a free consultation with our AI experts to discuss which models are more relevant to your business needs.

How much does your generative AI services cost?

The cost of AI Fast Lane depends on the specific modules and services you choose. We offer customised solutions based on your business needs and goals. To get a detailed cost estimate, we recommend scheduling a scoping call with our team, where we can discuss your requirements and provide a tailored quote.

How does AI Fast Lane ensure the secure and ethical use of generative AI?

We work closely with your team to implement generative AI solutions that align with the latest regulations, security and ethical standards:

Ensuring data privacy
Minimising bias in AI models
Promoting transparency in AI-generated content
Following the latest AI regulations, such as the EU AI Act and the UK's regulatory framework

Why choose AI Fast Lane by Calls9 and not any other AI service?

AI Fast Lane by Calls9 offers distinct advantages:

Expert Consultancy and Strategy: We deliver tailored generative AI strategies that align with your business goals, ensuring effective and sustainable outcomes.
Security and Responsible Use: Our services prioritise data security and ethical AI practices, helping you mitigate risks and maintain compliance.
Technology-Agnostic Approach: We recommend the best AI models and tools for your needs, regardless of the vendor - even if that's not us, ensuring unbiased and optimal solutions.
Cost Minimisation: We focus on saving you time and money by optimising AI implementations for maximum value and efficiency.

Choosing AI Fast Lane means leveraging a partner dedicated to your success through expert guidance, secure practices, and cost-effective solutions.

Book a free consultation with our team to find out more.

Leading you through your generative AI journey.

Making GenAI work for your business

Join our end-to-end GenAI programme trusted by industry leaders worldwide.

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Leading you through your generative AI journey.

Making GenAI work for your business

Join our end-to-end GenAI programme trusted by industry leaders worldwide.

Related Case Study

Empowering a communications consultancy with GenAI strategy and workforce upskilling

AI Fast Lane Modules

Audit your existing AI capabilities

Create your generative AI strategy

Identify generative AI use cases

Build and deploy generative AI solutions

Gain a generative AI-enabled workforce

Testing and continuous improvement

25 Generative AI Use Cases for 2025

Don't just take our word for it.

Top generative AI use cases

Turn your knowledge and expertise into unique GenAI experiences

Process automation with generative AI

Secure knowledge management with GenAI

GenAI Agents for enhanced customer experiences

GenAI-powered employee learning and training

Personalised GenAI-powered advice and recommendations

FAQs

What is generative AI, and how can it benefit my business?

What are the risks associated with using generative AI in business?

How can AI Fast Lane help me implement GenAI solutions and mitigate risks?

Can I customise my AI Fast Lane experience by selecting specific modules?

How much does your generative AI services cost?

How does AI Fast Lane ensure the secure and ethical use of generative AI?

Why choose AI Fast Lane by Calls9 and not any other AI service?

Related Insights

Building an AI-Ready Culture

Monetising what you know: The new competitive advantage with GenAI

Book a free consultation.

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