If you want to know what’s possible with digital then our Digital Transformation Audit is for you. We’ll take you through a process that helps us quickly understand where digital can have the biggest impact for your business.
Whether you’re a start-up or an established professional services business we’re experts in getting under the skin of the problem you are trying to solve and delivering products and services that drive growth and reduce inefficiencies.
Innovative business models are changing the world as we know it, transforming how businesses provide value to their customers. From developing new digital products and services to innovations such as dynamic pricing, transforming your traditional business model will keep you ahead of your competition.
Digital-First or Hybrid Digital / Physical Services
Transforming outdated service offerings into digital-first or hybrid digital/physical offerings is what will differentiate your business, improve customer satisfaction and create new profit opportunities.
We help businesses digitise their existing services or build hybrid digital/physical products or services that match their customers' expectations. Bringing your services online allows you to reach global audiences, generate digital or hybrid experiences and create deeper levels of engagement.
E-commerce & Marketplaces
Right now, every business is expected to be an e-commerce business.If you meet people virtually, take instructions virtually, deliver their work virtually and receive payment digitally, then you are essentially acting as e-commerce businesses.
We can help you drive business growth and improve the customer experience with intelligent digital marketplaces and next-generation e-commerce platforms powered by Calls9 technology. Customers can access, interact and purchase your digital products and services on demand and get real-time support from your team. Because of their digital nature, e-commerce and marketplaces are global and designed for scale, bringing enormous opportunities for expansion to new markets.
Networks & Memberships
Powerful digital communities lead to increased productivity, better communication and accelerated growth. Calls9 technology powers Network and Membership platforms that remove the middlemen and other complicated business relationships. Instead, our platforms connect your customers with your team directly, streamlining business interactions, simplifying support and reducing the cost to serve the end customer. This enhances the customer experience and removes friction to conducting business easy and on-demand.
Network and memberships platforms also create communities where the provider becomes the go-to-partner that offers timely expert and customised advice, helping customers succeed in their field.
Innovative business models allow businesses to offer more flexible pricing to their customers. Moving away from cost-based or hourly rate pricing models towards dynamic models with outcome or subscription-based pricing methodologies.
We help you offer your products and services using flexible pricing models that achieve your business goals and meet your customers' expectations.
Stay ahead of your competition
Business Model Innovation is the new competitive advantage. When developing new digital or hybrid services or products and embed them in a novel business model, competition will have a harder time copying it. This leads to an extended period of competitive advantage.
Increase business growth
Creating value for your customers through improved services, innovative digital platforms and flexible pricing models, results in increased, sustainable growth. At the same time, innovative business models also help overcome objections to sales and create positive brand recognition.
Disrupt your market or enter a new one
By enabling new business models through digital transformation you have the power to disrupt your market by introducing exciting digital products and services and pricing models that meet customer expectations and demands. Using digital platforms, either e-commerce or networks, you can open new markets all over the world and scale your business.