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[Video] Legal Innovation Virtual Panel: The future of client experience

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[Video] Legal Innovation Virtual Panel: The future of client experience

‍LegalTech innovators, distinguished legal professionals and educators team up to discuss client experience.

The experience that a client has with a brand, either positive or negative, can have a major influence on law firms. Clients go through a long journey, from awareness to advocacy and each and every member of a legal practice should offer high-value experiences to clients.

Get access to the event recording where our esteemed speakers explore and discuss client experience in the legal sector.

Get your copy today!

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‍LegalTech innovators, distinguished legal professionals and educators team up to discuss client experience.

The experience that a client has with a brand, either positive or negative, can have a major influence on law firms. Clients go through a long journey, from awareness to advocacy and each and every member of a legal practice should offer high-value experiences to clients.

Get access to the event recording where our esteemed speakers explore and discuss client experience in the legal sector.

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Contributors

Adam Roney
Adam Roney
Calls9
Paul Smith
Paul Smith
Eversheds Shutherland
Patrick Grant
Patrick Grant
University of Law
Julian Wells
Julian Wells
Whitecap Consulting
Eve Roodhouse
Eve Roodhouse
Leeds City Council

Speakers

Adam Roney
Adam Roney
Calls9
Paul Smith
Paul Smith
Eversheds Shutherland
Patrick Grant
Patrick Grant
University of Law
Julian Wells
Julian Wells
Whitecap Consulting
Eve Roodhouse
Eve Roodhouse
Leeds City Council

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Interlaw
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Director of International Marketing and Communications
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Interlaw
"
Working with Calls9, we have been able to develop bespoke, scalable digital solutions that encourage and foster collaboration, better market our offer, and ensure clients can connect easily with an expert lawyer anywhere in the world.
Imogen Lee
,
Director of International Marketing and Communications
Quietroom
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The AI Fast Lane programme was excellent. The team quickly got to grips with the nuance and complexity of our business. Their insights have shaped our view of where our industry is going and how we need to adapt to meet the changing needs of our clients. This programme has massively accelerated our work and broadened our horizons of what we thought was possible with generative AI.
Thomas Joy
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Consultant
Euravia
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Calls9 have been supporting Euravia now for almost a decade and have been fundamental to Euravia’s digital and marketing progress. The Calls9 team are a highly skilled, experienced group, with an extensive amount of knowledge. This is priceless, when a business requires the right detail, the right visuals and dynamics to build a business’ profile.
Paul Sconce
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International Business Development Manager
University of Law
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I don’t think that I have ever come away from a meeting with the Calls9 team where I have not felt excited to have learned about another new technology or innovation. This was quite a challenge to have set, and Calls9 delivered a tool that is a 'game-changer'. I cannot wait to see the product develop and ultimately help solve real-world problems.
Patrick Grant
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Senior Lecturer & Project Director for LegalTech & Innovation
Lex Mundi
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The AI Fast Lane programme with Calls9 gave our member firms a much clearer understanding of what Generative AI really is and how it will meaningfully impact both their business and the future of legal services.
Andy McDonnell
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Director, Innovation and Legal Tech
Aparito
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Head of Marketing
I&I
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Craig Walsh
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Founder and CEO
The GO! Network
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Since launching the new website, we have had a totally new brand perception, increased traffic, lots of good things! I ultimately look at the Calls9 team as colleagues more so than a solution provider for us.
Charlotte Boerescu-Kelly
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Head of Marketing
Connectd
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Calls9 has been a pleasure to work with. They were able to build out the website in record time and made sure that we had everything we needed for a seamless launch. And, post-launch we’ve seen a 20% increase in online conversions and a 40% boost in traffic.
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Head of Performance Marketing
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